Frequently Asked Questions

Is NumLookup free to use?

Yes — NumLookup is free to use for most people.

You can perform one phone number lookup per day completely free, and the best part is no sign-up or registration is required. Just visit the site, enter the number, and get results instantly.

For the vast majority of users (over 99%), looking up one number a day is all they need — which means NumLookup ends up being effectively free for everyday use.

If you need to run multiple lookups in a day or want access to more detailed reports, we offer affordable subscription plans designed for more frequent users.

Free Reverse Phone Report

Why is the report masked if NumLookup is free to use?

You may notice that the owner's name is masked, as shown in the screenshot below:

Masked Phone Report

We do offer free lookups, but they’re limited. If you notice the owner’s name is partially hidden, it usually means you’ve reached your daily free limit.

Running a service like NumLookup comes with real infrastructure and operating costs, so these limits help support the platform while encouraging heavier users to subscribe.

That said, our goal is simple — to keep NumLookup free and accessible for the vast majority of our users.

Why do I see "This Phone Number is Blocked" message when I lookup a phone number?

The message "This Phone Number is Blocked" may appear when looking up a phone number because the number has been flagged or restricted for privacy or security reasons. This could happen for several reasons:

  1. Privacy Concerns: The owner of the number may have requested to have their information removed or protected from public databases, ensuring their personal details are not shared.
  2. Legal Compliance: Certain numbers may be blocked due to legal requirements, such as those related to sensitive or "covered" individuals, businesses, or entities.

These measures are in place to safeguard personal information and ensure compliance with laws and regulations.

Why do I see "Proxy IP Detected" message when I lookup a phone number?

The "Proxy IP Detected" error may appear when looking up a phone number because NumLookup has detected that you are using a proxy, VPN, or other anonymizing tool to hide your real IP address. This could happen for a few reasons:

  1. Security: Proxy or VPN use may be flagged as a potential security risk since these tools can be used to hide malicious activity. NumLookup blocks such connections to ensure secure and legitimate access to its services.
  2. Prevent Abuse: Proxies and VPNs can sometimes be used to bypass usage limits or perform high volumes of lookups, so blocking them helps prevent abuse of the service.
  3. Geolocation Restrictions: Some countries or regions may have restrictions on accessing certain services, and using a proxy may trigger geolocation blocks.
  4. Fraud Prevention: To reduce the risk of fraud or misuse of personal data, NumLookup may restrict lookups from users who are masking their IP address.

To resolve this issue, try disabling your proxy or VPN and accessing NumLookup using your regular internet connection.

How do I cancel my NumLookup subscription?

We’re sorry to see you’re considering leaving us! If there’s anything specific that’s influencing your decision or if you have suggestions for improvement, we’d really appreciate your feedback. Remember, only 1% of our users are paying customers, and your subscription is crucial for keeping us going!

If you’ve decided to cancel, you can do so easily by following these 3 simple steps, which should only take a minute:

  1. Log into your NumLookup account using a web browser.
  2. Click on "My Plan & Billing" in the top menu bar.
  3. Follow the prompts to complete the cancellation.

Make sure you see the confirmation message before closing the window to ensure your subscription is canceled properly.

Do you keep my information anonymous to the phone owner when I use NumLookup?

Yes, we do. Your trust is very important to us and we want to make sure that you can can use our service safely and anonymously.

Is my interaction with NumLookup secure?

Yes. All information that flows back and forth between your PC/Phone and our servers is encrypted and therefore secure.